Volunteer With Us

Mission Services is in the process of recalling some previous volunteers and adding in new ones where our various program needs are evident.

Thank you for considering how you can help advance our mission of fighting poverty in Hamilton. Most importantly, you will be making a real difference in creating a more prosperous and caring city for everyone.

For more information, please send your inquiry to Victor Cyr at
vcyr@mission-services.com or, call 905 528 5100-ext.1104.

What You Can Expect

  • Meet and interact with great people
  • Help Mission Services achieve its goal of serving every person who comes to us in need
  • Learn, build, and contribute your unique skills
  • Gain valuable and even life-changing experiences
  • Receive support and assistance every step of the way!

If you are interested in group volunteering, please email our Volunteer Coordinator, Victor Cyr, at vcyr@mission-services.com.

Getting Started!

Below you can see all of the programs and services at Mission Services where volunteers are active. These will help you decide where you’d like to spend your time with us. During the application and interview process, you can let us know what your availability is and what kind of schedule works best for you.

Volunteer Opportunities

Men’s Emergency Shelter is open 24-7. Here we give shelter and meals to men who are experiencing homeless or have nowhere else safe to go. Some of the volunteer roles here include things like helping in the kitchen, socializing with shelter residents by playing board games and music, supporting our Pastoral Care Team, and assisting our maintenance team and front desk reception.

Willow’s Place is a safe drop-in for women that runs weekdays during the morning and afternoon, with extended hours during the winter months. There are a wide range of volunteer roles at Willow’s Place in meal preparation and kitchen clean up, and special workshops and classes in math, writing, general education, recreation and exercise, art, and cooking.

Inasmuch House is a 37-bed shelter for women and children at risk of homelessness, or escaping from abusive relationships and the effects of trauma. Two common volunteer positions here include kitchen helpers and front desk receptionists. Some of our volunteers also assist our children’s programming, especially with babysitting, homework support, and recreation.

Community Services

There are many ways for volunteers to help out in Community Services. The Good Food Centre is almost totally dependent on volunteers. Positions here span everything from receiving and warehousing food donation, data entry, engaging with clients, and front desk reception.

Mission Services also offers many group counselling programs as part of Community Services. There are volunteer assignments related to helping schedule these groups, welcome participants and set up rooms, provide information over the phone, do scheduling and reminder calls.


The central administration of Mission Services can benefit tremendously from the involvement of clerical and administrative volunteers in our Development, Human Resources and Volunteer Programs.


Our Facility management team is always in need of cleaners, landscapers, handy-people and contractors.

Frequently Asked Questions

1How old do I have to be to volunteer?
We have volunteer opportunities for anyone aged 16 or older.
2How long does the application process take?
MSH Volunteer Resources will respond to an inquiry or an application as soon as possible. Once the application is received, an interview will be scheduled. A volunteer placement will be confirmed at the interview. Once all the required reference checks are completed and the documents signed you will be able to start.
3Will I receive training?
All volunteers will receive specific training with regards to their program and position. Volunteers will also be asked to participate in a general orientation.
4Is there a specific time commitment?
Volunteer shifts vary from program to program but are generally 2 hours to about 4 hours once per week.
5Do I need previous volunteer experience?
You do not need previous experience to volunteer with us. The placement of a volunteer is based solely on the individual’s ability to meet the volunteer position requirements established by the program and successfully completing the screening and volunteer process.
6I signed up but can no longer come, what do I do?
If you have committed to a volunteer position within a program, you will have a contact number/email for your supervisor that you would use to connect with them.

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