Hours

Until further notice, Willow's hours are:
Monday – Sunday from 9 am – 8:30 pm
(Emergency services only from 8:30 – 9:00pm)

Location & Contact

196 Wentworth St N (entrance faces Wentworth St N and is wheelchair accessible).
Phone: 905-528-5100 ext 1200

For women experiencing homelessness, we remain open. We complete a COVID-19 screening upon entrance and we have put measures in place to maintain social distancing as women eat and share space together. 

For women who are housed and in need of assistance our new Pandemic Support Co-ordinator can offer service in various ways; meals, phone and virtual support, in-person socially distanced meetings or small socially distanced group activities. Please contact the Pandemic Support Co-ordinator at womensspace@mission-services.com or 905-528-5100 extension 1204

Willow’s Place is a safe, low-barrier space for all women-identifying folks at 196 Wentworth Street North. This Hub is unique and vital to our community, filling a housing gap for marginalized women experiencing homelessness, precarious housing, and social isolation.

Women have access to laundry, shower facilities, a safe place to rest, meals, and harm reduction supplies. Beyond basic needs, Willow’s provides opportunities to build on one’s strengths and creativity through art, games, and other social activities.

Willow’s Place staff includes on-site client advocates who provide feminist, trauma informed compassionate supports for women, including referrals and housing applications and assessments. Many community partners including health, housing, addiction and Indigenous services use Willow’s Place as both a meeting space and a place for connection and engagement.

Willow’s Place is a key partner within the homelessness serving sector and builds a community for those who have limited supports.

Emma's Place

Emma’s Place is a sub-program of Willow’s Place, offering 15 low-barrier beds to women and non-binary people from 9pm to 9am. Beds are available on a first come, first serve basis either by walk-in or community referral. Emma’s Place offers snacks and beverages, harm reduction supplies, emotional support, and assistance with finding housing.

During the daytime, Emma’s Place offers the same services as Willow’s Place.

Items we always need donated:

  • Socks
  • Sports bras
  • Underwear of all sizes and varieties
  • Travel sized body wash
  • Travel sized tissue packages
  • Travel sized shampoo and conditioner

Email communityrelations@mission-services.com to coordinate a drop-off time.

Willow’s Place was launched in 2014 thanks to a grant from the Ontario Trillium Foundation, an agency of the Government of Ontario, as well as donations from the community.

Since its launch, Willow’s Place has relied heavily on donations from individuals and groups to keep its doors open. Without our community donors, Willow’s Place would not be able to operate.

Generous funding from the Canadian Women's Foundation and Women4Change - Hamilton Community Foundation has enabled Willow’s Place to support housed women through a Pandemic Support Coordinator (PSC), beginning in the spring of 2021 and lasting for a full year. Additional support for Willow's Place comes from the RBC Foundation, the City of Hamilton’s City Enrichment Fund, The Meeting House Local Compassion Fund, Islamic Relief Canada, and Zonta Club of Hamilton 1.

The City of Hamilton has committed to providing funding for Emma's Place for two years.

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