Until further notice, Willow's hours are:
Monday – Sunday from 9 am – 8:30 pm
(Emergency services only from 8:30 – 9:00pm)

Location & Contact

196 Wentworth St N (entrance faces Wentworth St N and is wheelchair accessible).
Phone: 905-528-5100 ext 1200
During COVID-19, we are focusing on serving unsheltered women only and have put measures in place to maintain social distancing as they eat and share space together. For women who are precariously housed but need our help, we can offer phone and food support. We have an isolation space prepared for women waiting for tests/test results. Hotel spaces are in place for system overflow for single women experiencing homelessness.


Willow’s Place is a safe, low-barrier space for all women-identifying folks at 196 Wentworth Street North. This Hub is unique and vital to our community, filling a housing gap for marginalized women experiencing homelessness, precarious housing, and social isolation.

Women have access to laundry, shower facilities, a safe place to rest, meals, and harm reduction supplies. Beyond basic needs, Willow’s provides opportunities to build on one’s strengths and creativity through art, games, and other social activities.

Willow’s Place staff includes on-site housing support workers and client advocates. Many community partners including health, housing, addiction and Indigenous services use Willow’s Place as both a meeting space and a place for connection and engagement.

Willow’s Place is a key partner within the homelessness serving sector and builds a community for those who have limited supports.

Items we always need donated:

  • Socks
  • Sports bras
  • Underwear of all sizes and varieties
  • Travel sized body wash
  • Travel sized tissue packages
  • Travel sized shampoo and conditioner

Email communityrelations@mission-services.com to coordinate a drop-off time.

Willow’s Place was launched in 2014 thanks to a grant from the Ontario Trillium Foundation, an agency of the Government of Ontario, as well as donations from the community.

Since its launch, Willow’s Place has relied heavily on donations from individuals and groups to keep its doors open. Without our community donors, Willow’s Place would not be able to operate.

Additional support comes from the RBC Foundation, the City of Hamilton’s City Enrichment Fund, The Meeting House Local Compassion Fund, Islamic Relief Canada, and Zonta Club of Hamilton 1.

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