Mission, Vision, and Values


We’re a non-profit social service agency in Hamilton, Ontario on a mission to end poverty and create safe places to learn, heal and grow.

Our Vision

A healthy and resilient community where everyone feels safe and has access to healthy food, housing, appropriate treatment for addictions, and opportunities to enrich their futures and participate in the life of our neighbourhoods and our city.

Our Values

Respect, equity, compassion, harmony, acceptance, dignity, stewardship, excellence, recognition, collaboration.

Our Mission Statement

Mission Services of Hamilton is a Christian charitable organization whose purpose is to serve people and fulfill God’s call to Act Justly, Show Mercy and Offer Hope.

Land Acknowledgement

Mission Services of Hamilton acknowledges the land on which we live and work is located on the traditional territories of the Erie, Neutral, Huron-Wendat, Haudenosaunee, and Mississaugas. This territory is covered by the Dish With One Spoon Wampum Belt, an agreement between the Haudenosaunee and Anishinaabe to share and care for the land and resources around the Great Lakes. We further acknowledge that this land is covered by the Between-the-Lakes Purchase of 1792, between the Crown and the Mississaugas of the Credit First Nation.

As an organization founded on the principles of Christian faith, Mission Services recognizes the role of Christian churches in colonialism and the operation of the Residential School System. We are dedicated to creating safe and accessible spaces, services and opportunities for the many Indigenous individuals living on this land and in our community. As part of our work to end violence against women, Mission Services is specifically committed to justice for Murdered and Missing Indigenous Women and Girls, Two-spirit, Transgender, Lesbian, Gay, Bisexual and Queer individuals across Turtle Island.

We recognize and support the Truth and Reconciliation Calls to Action and the UN Declaration on the Rights of Indigenous Peoples, and we strive to include these principles in our work towards ending poverty in Hamilton.

Read more about the Dish With One Spoon Wampum Belt and the Between the Lakes Treaty No. 3.

Read the reports from the National Centre for Truth and Reconciliation

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