Meet the people who keep Mission Services running smoothly


 Carol Cowan


Executive Director 

Carol Cowan started as a volunteer with Mission Services in 1993. Working with men with addictions led her to become a full-time addictions worker. Since then, she has served in almost every program area at Mission Services. Carol loves to help programs achieve new goals across poverty reduction, community outreach, and collaborative partnerships. She is well known in the community for her drive to collaborate in delivering services working alongside donors, community partners and funders.

Carol has four daughters and a son – and at one time they were all under 7! Her equal passions are gardening and motorcycling.

Wendy Kennelly

web_wendy Associate Executive Director, Administration and Resource Development

Wendy Kennelly has extensive fundraising experience in the non-profit and healthcare sectors. After graduating in Economics from McMaster University, she started her career with St. Joseph’s Healthcare Hamilton and went on to serve in leadership and fundraising roles with the Shaughnessy Hospital Foundation, The Kidney Foundation of Canada, and Good Shepherd. She is responsible for developing Mission Services’ annual fundraising plan in order to meet the capital and operating requirements for Mission Services’ programs.

Wendy and her husband Brian are proud parents of two children. In their spare time, they love to explore Hamilton’s art scene and walking trails.

Wayne de Jong


CFO/Director of Finance

Wayne de Jong is a Certified Management Accountant (CMA) and Chartered Professional Accountant (CPA), and holds a Bachelor of Science in Agriculture from the University of Guelph. He began his career with a commitment to helping eradicate global poverty. He worked in international development and disaster response management for nearly 30 years with OXFAM Canada, Canadian Physicians for Aid and Relief (CPAR), the Christian Reformed World Relief Committee, Habitat for Humanity Canada and World Renew. At Mission Services of Hamilton, he has returned to his finance and accounting roots in the position of CFO/Director of Finance and enjoys not traveling quite so much!

His wife Marcia is a Registered Practical Nurse at Joseph Brant Hospital. They live in Hamilton, attend Immanuel Christian Reformed Church, and both enjoy camping, hiking, cycling, traveling and reading. They have three adult children - two married daughters and one son.

Valerie Sadler


Director of Human Resources and Organizational Development

Valerie joined Mission Services in October 2008 and brings a rich background in education and non-profit management to her position, including serving as a part-time faculty at McMaster University and Mohawk College’s Not-for-Profit Management Studies. She is responsible for supporting the development of staff talent and volunteer resources as well as enhancing leadership capacity at Mission Services.

Val is married and has two sons who keep her busy. She is a life-long learner and a lover of good books, long walks and the Atlantic Ocean. One of her goals is to travel the Cabot Trail for a second time—this time without the rain and clouds.

Rev. Victor Cyr (Pastor)



Victor Cyr brings commitment, understanding and faith to his role as Chaplain with Mission Services. He also has a wealth of experience in community engagement. He has served in the non-profit sector for over 25 years, and much of that time with The Salvation Army as a Pastor/Officer in various cities across Canada. Over the years he has also served in volunteer positions with the V.O.N., S.P.C.A., Good Shepherd and The Terry Fox Run.

Victor has an adult son and daughter both living here in the Hamilton area. His recreational pursuits include swimming, volleyball, biking and playing pool.

Adrian Sayers


Director of Operations

Adrian brings over 20 years of municipal government experience to Mission Services. Adrian's background is Food Service and Facility Operations and has worked with direct and third-party delivery services.

Adrian is originally from Cobourg, Ontario and spent most of his years in Ottawa before moving to Burlington. In his spare time, he coaches Rep football in Burlington and donates time to The Carpenter Hospice.

 Board of Directors


Thomas Ferns, Chair

General Counsel and Corporate Secretary, Mohawk College


Jerry Bulthuis, Treasurer

Self-Employed Accountant and Book Keeper


Karen Mathewson, Secretary

Research Assistant, McMaster University


Romeo Cercone

Retired – VP, Quality & Strategic Planning & VP, Mental Health and Addictions, St. Joseph’s Healthcare Hamilton


Byron Jacobs

Retired – Officer, The Salvation Army


Janet McKenzie

Development Officer, Hamilton General Hospital Foundation


Elizabeth Parker

Real Estate Salesperson, Judy Marsales Real Estate Ltd. Brokerage