Want to volunteer at Mission Services of Hamilton?

You’ve come to the right place!

volunteer photo

Our Volunteer Philosophy

Thank you for considering how you can help advance our mission of fighting poverty in Hamilton. We love our volunteers and couldn’t manage without them. Whether you are interested in a long-term commitment, or just giving us a few hours of your time, we can always use the help. Most importantly, you will be making a real difference creating a more prosperous and caring Hamilton for everyone.

What You Can Expect

  • Meet and interact with great people
  • Help Mission Services achieve its goal of serving every person who comes to us in need
  • Learn, build, and contribute your unique skills
  • Gain valuable and even life-changing experiences
  • Receive support and assistance every step of the way!

To apply to volunteer, see our current volunteer positions by visiting our online scheduling system:

Volunteer Positions

Then fill out our on-line application:

Volunteer Application Form

Reference Form

For staff and current volunteers


Getting Started

Below you can see all of the programs and services at Mission Services where volunteers are active. These will help you decide where you’d like to spend your time with us. During the application and interview process, you can let us know what your availability is and what kind of schedule works best for you.

The Process

  1. Complete our volunteer application form above, or come to our Wentworth Street offices and complete and drop off an application form.
  2. An interview will be carried out with someone from our Volunteer Program team. If there is a position that is suitable for your abilities and interests, you will be asked to sign a simple contract as well as a handful of policies relating to topics such as confidentiality, promotional release, and accessibility standards. Details regarding scheduling and start date are typically determined during the interview process.
  3. You will be asked to provide two completed reference forms. Once these references are confirmed, we can schedule your start date.
  4. A police record check will be required for some positions.
  5. For your first shift, our Volunteer Coordinator team will arrange an introduction to the program where you will be working, including a site orientation and an introduction to staff, other volunteers, and of course your supervisor.
  6. And you’re off!

Volunteer Opportunities

James Street Campus

Our doors are open 24-7 at our James Street Campus. Here we give shelter and meals to men who are homeless or have nowhere else safe to go. Some of the volunteer roles here include things like helping in the kitchen, socializing with shelter residents by playing board games and music, supporting our Pastoral Care Team, and assisting our maintenance team and front desk reception.

Women’s Services

Inasmuch House is a 37-bed shelter for women and children at risk of homelessness, or escaping from abusive relationships and the effects of trauma. Two common volunteer positions here include kitchen helpers and front desk receptionists. Some of our volunteers also assist our children’s programming, especially with babysitting, homework support, and recreation.

Willow’s Place is a drop-in for women that runs weekdays during the morning and afternoon. There are a wide range of volunteer roles at Willow’s Place in meal preparation and kitchen clean up, and special workshops and classes in math, writing, general education, recreation and exercise, art, and cooking.

Community Services

There are many ways for volunteers to help out in Community Services. The Good Food Centre and Donation Centre are almost totally dependent on volunteers. Positions here span everything from receiving and warehousing goods, data entry, engaging with clients, and front desk reception.

Mission Services also offers many group counselling programs as part of Community Services. There are volunteer assignments related to helping schedule these groups, welcome participants and set up rooms, provide information over the phone, do scheduling and reminder calls.

Administration

The central administration of Mission Services can benefit tremendously from the involvement of clerical and administrative volunteers in our Development, Human Resources and Volunteer Programs.

Operations

Our Facility management team is always in need of cleaners, landscapers, handy-people and contractors.

FAQ

How old do I have to be to volunteer?

We have volunteer opportunities for anyone aged 16 or older.

How long does the application process take?

MSH Volunteer Resources will respond to an inquiry or an application as soon as possible. Once the application is received, an interview will be scheduled. A volunteer placement will be confirmed at the interview. Once all the required reference checks are completed and the documents signed you will be able to start.

Will I receive training?

All volunteers will receive specific training with regards to their program and position. Volunteers will also be asked to participate in a general orientation.

Is there a specific time commitment?

Volunteer shifts vary from program to program but are generally 2 hours to about 4 hours once per week.

Do I need previous volunteer experience?

You do not need previous experience to volunteer with us. The placement of a volunteer is based solely on the individual’s ability to meet the volunteer position requirements established by the program and successfully completing the screening and volunteer process.

I signed up but can no longer come, what do I do?

If you have committed to a volunteer position within a program, you will have a contact number/email for your supervisor that you would use to connect with them.

What should I wear/bring?

As representatives of Mission Services of Hamilton, volunteers are to dress in a modest manner that reflects a positive image to the clients as well as to the community. As with staff, no flip flops are permitted.

Some position requirements need to meet health and safety or safe food handling regulations. Your placement supervisor will go over the specific requirements.

 

For all other information and inquiries, please contact our Manager of Volunteer Resources, Joanne Capretta at jcapretta@mission-services.com or call 905-528-5100 ext. 1104